Encrypted backup failed to restore?

We provide professional recovery solutions for all backup systems and formats. From corrupted archives to ransomware-encrypted files, our advanced tools and expertise help you retrieve your data securely and efficiently

Expert Backup Knowledge

These are all major players offering reliable data backup, disaster recovery, and comprehensive virtualization management solutions for businesses of all sizes.

Custom Recovery Solutions

Tailored recovery plans built around your organisation’s systems ensure minimal downtime and rapid restoration of critical data and operations following any disruption.

Highly Trusted Data Protection

Data secured through encrypted transfers guarantees confidentiality and integrity, protecting sensitive information from unauthorized access throughout the entire network transmission process.

Encrypted Backup Data Recovery

At AS Data Recovery, we use advanced in-house tools to restore information from backups affected by ransomware or encryption issues.

We continuously develop and refine our own recovery tools, allowing us to respond quickly to new data loss challenges and evolving cyber threats.

Compatible Backup Formats

The backup file types we most commonly work with include:

VEEAM Backups

Expert recovery of corrupted or encrypted VEEAM backup files

Acronis Backups

Specialised in retrieving data from damaged or inaccessible Acronis backups.

EaseUS

We simplify the entire backup process by organizing your files

Altaro

This process ensures quick and dependable data restoration

Additional Backup Formats We Reliably Support Now

Nakivo | Quest | Synology | QNAP | Hyper Backup and much more…

we can handle data recovery from virtually any backup software.

How AS Data Recovery Recovers Infected Backups

Recovering data from corrupted or compromised backups can be complex, as data loss may occur at multiple levels:

Hardware.
Operating System.
Virtualisation.
Files.

Common Causes and Signs of Backup Data Loss

Ransomware-encrypted backup files
Accidental deletion of backups
NAS system resets or misconfigurations
Partial or incomplete backups
Unreadable LTO tapes

Loss of access due to hardware failure, obsolete software, or forgotten backup credentials

Ransomware attack on backups illustration

How Ransomware Affects Backups?

Backups, once your safety net, are increasingly becoming prime targets for sophisticated cyber-attacks.

Modern ransomware doesn’t just steal data; it systematically locks you out of it.

In just a few hours, critical files, virtual machines, and backups can be partially or fully encrypted. These attacks often occur during off-hours, disrupting operations and putting your business at risk.

But there’s hope: with advanced recovery tools, we can help you regain access to your data quickly and securely.

Data Backup FAQs

Frequently asked questions

Find essential information about ransomware attacks, effective decryption, and AS Data Recovery’s expert support.

Which backup files can you recover data from?

We work on Veeam (VBK, VIB), Acronis (.tib, .tibx), SQL Server .bak, Oracle export files and other backup formats that are corrupted, deleted or encrypted. Send us the file details and we will tell you what is realistic.

My backup was encrypted by ransomware. Is it lost?

Not always. Many ransomware families encrypt only part of a large file, so data inside the backup can often be extracted from the parts that were not encrypted. Small backup files are usually encrypted completely and cannot be recovered without the key.

Is my data safe while you work on it?

Files are transferred over encrypted channels and handled only by the engineer on your case. An NDA is available on request.

The backup software refuses to open or restore the file. Can you still help?

Often yes. When the index or metadata of the backup is damaged, we read the internal structure of the file directly and extract the virtual machines, databases or files it still holds.

Do I have to send you the disk or the server?

Usually not. Most backup recoveries are done remotely: you upload the backup files or give us a secure remote session. Physically damaged media has to come to our lab.

How long does a backup recovery take?

It depends on the size of the files and the damage. After a first assessment we give you a time estimate and tell you what we expect to recover, before any paid work starts.

What should I do right now?

Do not delete, rename or re-run jobs on the damaged backup repository, do not reinstall the backup server, and make a copy of the affected files if you can. Then contact us.