Terms & Privacy policy

Terms & Conditions

Effective date: 5 October 2026

1. Introduction

These Terms & Conditions govern access to and use of asdatarecovery.com and the data recovery and technical services offered under the AS Data Recovery brand. Software products sold under the AS brand are purchased on asittech.com and are covered by the terms published there.

By using this website or engaging AS Data Recovery for services, you agree to the terms below, subject to mandatory rights under applicable law.

2. Business Identity

AS Data Recovery is a trading/brand name operated by Srinivasan Krishnappa, Proprietor. It is not represented as a separate incorporated company unless separately registered and identified as such. The same business also trades as ASITTECH at asittech.com.

3. Website Use

  • You must use the website lawfully and not attempt to disrupt, damage, reverse engineer, bypass security controls, introduce malicious code, or gain unauthorized access.
  • You must provide accurate information when submitting enquiries or service requests.
  • Website content may be updated, corrected or withdrawn without notice.

4. Software Products

AS software is sold on asittech.com. Software purchases, licences, renewals and software refunds are governed by the Terms & Conditions, End-User Licence Agreement and Refund & Cancellation Policy published at asittech.com/legal.

5. Quotations, Payment and Refunds for Services

Recovery and technical services are provided on the basis of an assessment and a quotation or work order agreed with the customer. Recovery-service refunds are governed by the agreed quotation, work order and applicable refund terms.

6. Data Recovery Services

Recovery services depend on the condition of the storage media, files, database structures, encryption, physical damage, prior overwriting, available metadata, backups and other technical circumstances. Unless expressly agreed in writing, no particular recovery percentage or outcome is guaranteed.

Customers must have lawful authority to access the data, devices, accounts and media submitted for recovery.

7. Customer Responsibilities

  • Provide accurate information about the device, data and circumstances of loss or encryption.
  • Do not conceal material facts that could affect recovery.
  • Provide lawful authorization to access the data/media.
  • Follow technical instructions intended to preserve evidence or improve recovery prospects.
  • Do not provide malware, stolen data, or material that you are not authorized to submit.

8. Intellectual Property

The website, documentation, branding, graphics and related materials are protected by applicable intellectual-property laws. No ownership rights are transferred to you by using the website or the services.

9. Customer Data and Confidentiality

AS Data Recovery may handle customer files, disk images, databases, logs and related technical materials when necessary to perform recovery or support. Handling, retention and security are described in the Privacy Policy below and in any applicable service agreement.

10. Third-Party Services

The website may use or connect to third-party services including Crisp (live chat), WhatsApp (chat button), Google services (such as Google Analytics, where enabled and in line with the choices you make in the cookie banner, and Google Workspace for e-mail), Cloudflare (website delivery and security), YouTube (embedded video) and external links such as Facebook and LinkedIn. Third-party services may have their own terms and privacy policies.

11. Service Limitations and Disclaimers

To the extent permitted by law, AS Data Recovery does not guarantee that every damaged, deleted, encrypted or corrupted file can be recovered, repaired or restored.

12. Limitation of Liability

To the maximum extent permitted by applicable law, AS Data Recovery will not be liable for indirect, incidental, special or consequential losses arising from use of the website or services. Nothing in this clause limits mandatory rights or any express written service agreement.

13. Indemnity

You agree to use the website and services lawfully and to be responsible for claims arising from your unauthorized access to data/media, unlawful use, breach of these Terms, or infringement of third-party rights, to the extent permitted by law.

14. Suspension or Termination

AS Data Recovery may suspend access or services where reasonably necessary for security, suspected fraud, unlawful use, breach of terms or legal compliance, subject to applicable law and any contractual rights.

15. International Customers

AS Data Recovery may serve customers internationally. Customers are responsible for complying with laws applicable to their own use of the services. Mandatory consumer, privacy and other rights that cannot lawfully be excluded remain unaffected.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to any mandatory rights of consumers under applicable law, the courts at Dharmapuri, Tamil Nadu shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms, the website or the services.

17. Changes

AS Data Recovery may update these Terms from time to time. The version in effect on the date of a service engagement applies to that engagement.

18. Contact

AS Data Recovery, Srinivasan Krishnappa (Proprietor)
1/525-1, Pattalamman Street, Vennampatti, Dharmapuri, Tamil Nadu – 636705, India
Email: info@asdatarecovery.com
Phone / WhatsApp: +91 74187 05822

Privacy Policy

Effective date: 5 October 2026

1. Scope

This Privacy Policy explains how AS Data Recovery may collect, use, disclose, retain and protect information relating to website visitors, service customers and enquiries on asdatarecovery.com. AS Data Recovery is based in Dharmapuri, Tamil Nadu, India.

2. Information We May Collect

  • Name, company and contact information, including what you enter in our contact forms and chat.
  • Quotation, invoice and service records.
  • Technical information such as IP address, browser, device, operating system, logs and security information.
  • Information supplied during data recovery, including file names, database information, disk images, device information, logs and recovery-related technical material.
  • Communications and support records.

3. How Information Is Used

  • Respond to enquiries and provide recovery and technical services.
  • Prepare quotations and invoices.
  • Communicate with customers.
  • Diagnose and perform recovery work.
  • Maintain security, prevent abuse and investigate incidents.
  • Improve the website and services where permitted.
  • Meet legal, tax, accounting and contractual obligations.

4. Recovery Data and Disk Images

During recovery work, AS Data Recovery may need to access and temporarily or otherwise retain disk images, recovered files, databases and related technical materials. Such materials may contain personal, confidential or commercially sensitive information belonging to the customer or third parties.

Customers must have appropriate authority to provide such data for processing.

5. Retention

AS Data Recovery may retain disk images, recovered data and related technical materials for the period reasonably necessary to complete recovery, quality verification, delivery, support, dispute resolution, security, legal or contractual obligations, and as stated in an applicable service agreement.

6. Third-Party Providers

The website uses third-party services including Crisp (live chat), WhatsApp (chat button), Google Workspace (delivery of contact-form e-mails), Cloudflare (website delivery and security), YouTube (embedded video) and, where enabled and in line with the choices you make in the cookie banner, Google Analytics. External links may lead to Facebook or LinkedIn. This list is updated when the services used on the website change.

7. Analytics and Cookies

Where enabled, the website may use Google Analytics to understand traffic and usage. You can accept or reject non-essential cookies in the cookie banner, and change your choice at any time from the cookie settings link on the website.

8. International Processing

Because AS Data Recovery may serve international customers, personal information may be processed in countries other than the customer’s country, subject to applicable law and appropriate safeguards where required.

9. Security

AS Data Recovery will use reasonable technical and organizational measures appropriate to the nature of the information handled. No internet transmission or storage system can be guaranteed to be completely secure.

10. Privacy Rights

Depending on applicable law, individuals may have rights relating to access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaint to a relevant authority. Requests are handled subject to identity verification, legal exceptions and applicable law.

11. India and Other Laws

Where applicable, AS Data Recovery will handle personal information in accordance with applicable Indian data-protection requirements and other privacy laws that apply to the relevant processing.

12. Children

The website is not intentionally directed at children where prohibited by law. If AS Data Recovery becomes aware of inappropriate collection of children’s personal information, it will take reasonable steps required by applicable law.

13. Changes

This Privacy Policy may be updated when business practices, technology or legal requirements change. The effective date will be updated when a revised version is published.

14. Contact

AS Data Recovery, Srinivasan Krishnappa (Proprietor)
1/525-1, Pattalamman Street, Vennampatti, Dharmapuri, Tamil Nadu – 636705, India
Email: info@asdatarecovery.com
Phone / WhatsApp: +91 74187 05822